When an ICM team member books an appointment you will receive feedback of an exceptionally high quality every time.

Obviously this will consist of 'Hard Information' that you require for your qualification process such as budget availability, nature of business, business title of contact, business requirements, opportunity and whether they are looking at competitors and whom.

But our team will also capture valuable information that will be useful to your sales team as they build relationships. This "Soft Information" might be as simple as the contact may have been on holiday just before the scheduled appointment, that they have recently got married, been promoted or that their football team won the championship yesterday.

People buy people

Your expensive field sales personnel need to spend their time where it matters most – "face to face" with prospective clients. This can be achieved on a continuity basis by outsourcing your appointment setting to ICM.

Working as partners, with our information capturing expertise, we can ensure that your sales personnel are fully equipped with the relevant background knowledge. We achieve this through intelligent team members and professional management.

As many of our clients have testified, partnering with ICM can deliver higher sales and reduce costs, as more effort can be focused on managing your sales pipeline.

We’re the team you need to talk to about the opportunities and flexibility of 'Appointment setting'.